Privacy Policy
Introduction
Cleaning Booker is dedicated to safeguarding and respecting your privacy. Please review the following information carefully to understand our approach and procedures regarding your personal information and how we handle it. This policy, together with our terms of service referenced herein, establishes the fundamental principles governing how any personal data we collect from you or that you provide to us will be processed. We retain certain information when you visit our website and recognize the importance of maintaining that information's security while keeping you informed about our data handling practices.
This policy applies exclusively to our website. If you navigate away from our website through links or other means, you will be subject to the privacy policy of that destination website provider. We exercise no control over other websites' policies or terms. It is your responsibility to review their policies before continuing to access them.
IP Address and Cookie Usage
We may gather information about your computer system, including your IP address, operating system, and browser type when available. We also collect data for system administration purposes and to provide aggregate reporting to our advertising partners. This represents statistical data regarding our users' browsing behaviors and patterns and does not identify individuals or collect personal information shared with third-party advertisers.
You may decline cookies by adjusting your browser settings to refuse them. However, selecting this option may prevent you from accessing certain sections of our website. Unless you have configured your browser to refuse cookies, our system will deploy cookies when you access our website.
Information Collection
We may collect and process the following types of information:
- Information you provide through form completion on our website
- Details provided during user registration, service subscription, or assistance requests
- Information shared when reporting website issues
- Records of correspondence when you contact us
- Survey responses used for research purposes (participation is voluntary)
- By providing your email and phone number on our site, you consent to receiving periodic emails and SMS messages regarding special offers or other information from us
Data Storage and Security
Personally identifiable information collected by Cleaning Booker is stored securely and remains inaccessible to unauthorized third parties. All payment transactions are encrypted according to Stripe's security standards. When we provide you with (or you select) a password for accessing certain website areas, you are responsible for maintaining password confidentiality. We ask that you not share passwords with others.
Information Usage
We may collect and process information for the following purposes:
- To ensure our website content is presented effectively for you and your computer
- To provide information, products, or services you request or that may interest you, where you have consented to such contact
- To fulfill obligations arising from contracts between you and us
- To enable participation in interactive service features when you choose
- To notify you about service changes
Your Privacy Rights
You have the right to request that we not process your personal data for marketing purposes. We will typically inform you (before data collection) if we intend to use your data for such purposes or disclose your information to third parties for marketing. You can exercise your right to prevent such processing by selecting appropriate boxes on our data collection forms. You may also exercise this right at any time by contacting us via email.
Our website may periodically contain links to partner networks, advertisers, and affiliate websites. If you follow links to these websites, please note they maintain their own privacy policies, and we accept no responsibility or liability for these policies. Please review these policies before submitting personal data to these websites.
Privacy Policy Updates
Any future changes to our privacy policy will be posted on this page and, when appropriate, communicated to you via email. However, we recommend checking this page regularly to stay current with any modifications.
Your Consent
By using our website, you indicate agreement with our privacy policy and consent to abide by it. If you disagree with our privacy policy, please refrain from using our website. All usage rights are owned, reserved, and controlled by Cleaning Booker.
Contact Information
For questions regarding this Privacy Policy, please contact us:
- Email: hello@cleaningbooker.com
- Phone: (415) 496-5303
- Service area: San Francisco & the greater Bay Area